Frequently Asked Questions

  • Where can I have my damaged or defective glasses repaired?

    Please use the optician search function to find a Rodenstock partner optician near to you. They will assist you.
  • Can I send my defective glasses directly to the Rodenstock Company?

    Since we work together exclusively with specialised optical businesses, there is unfortunately no possibility to handle sales or repairs directly with you as the end consumer. Use our store locator to find a Rodenstock optician partner close to you. He will be happy to help you.
  • How much do spare parts cost?

    We only communicate the prices for spare parts to our business partners, the opticians. Since a repair includes the labour and pricing of the optician, we are not able to influence the final price..
  • How much do Rodenstock frames cost?

    Your local optician will give you information on our recommended retail prices. Use our store locator to find a Rodenstock optician partner close to you. He will be happy to help you.
  • What frames are best suited to someone with allergies?

    Mainly frames made of acetate and titanium are best suited for people with nickel allergies. Both materials are hypoallergenic. At the same time, all other materials used to make glasses comply with the EU nickel directive. Rodenstock monitors compliance through standardised quality checks.
  • Why is a high-quality hinge so important for glasses?

    The hinges of glasses may indeed seem to have an inconsiderable affect, but as the only moving part in the glasses it fulfils two important tasks: First of all it provides the connection between the front of the glasses and the sides. The higher the quality of the manufacturing of the spring, the more reliable and longer lasting the entire spectacles. Secondly, the glasses hinge is decisively responsible for wearing comfort. Only if it is designed to be flexible and durable at the same time, does it make it possible to adjust the glasses to fit your head perfectly. The premium hinges from Rodenstock guarantee all of these characteristics. They are tested extensively for permanently good hinge movement, high adjustability and maximum durability.
  • What constitutes a perfect fit with glasses?

    In order to ensure a high level of wearing comfort even in the long-term, the glasses must be adjusted to your head shape as accurately as possible. Rodenstock's development is based on more than 135 years of experience in how glasses fit. For that reason, glasses from Rodenstock are delivered anatomically pre-adjusted, and afterwards there are still numerous adjustment possibilities in the area of the nose pads, hinges and end pieces so that the optician can match the glasses individually to your head shape. That way eyewear from Rodenstock becomes the perfect glasses.

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